Delivery times depend on the specific item you choose. We hold a curated selection of our most popular items locally here in the UK, which arrive at your door in just 2–3 business days! For our wider catalogue of bespoke items dispatched directly from our global manufacturing partners, standard delivery typically takes between 7 to 14 business days. You will always receive a tracking number as soon as your order leaves the warehouse so you can follow its journey.

Yes! We believe that upgrading your dog’s comfort shouldn't come with hidden fees. We are currently offering free standard shipping on all orders.

We maintain a local facility right here in the UK for our fastest-shipping essentials. To bring you a wider variety of premium designs at accessible prices, we also partner with top-tier global suppliers. Depending on the product, your order may ship from our UK base or one of our international warehouses. If you order multiple items, they may arrive in separate packages so we can get each piece to you as quickly as possible.